Delete your Mentara Fit account
Mentara Fit is published by Mentara LLC. You can delete your account and its data at any time, either inside the app or by sending us a request.
1
Delete it in the app (fastest)
- Open Mentara Fit and sign in.
- Go to the Profile tab.
- Scroll to the bottom and tap Delete Account.
- Confirm twice. Your account is deleted immediately.
If you pay for Mentara Pro, cancel the subscription first so you are not charged again. Deleting your account does not cancel it. On Android, cancel in the Google Play app under Payments & subscriptions → Subscriptions. On iPhone, open Settings, tap your name, then Subscriptions. The app reminds you of this before deleting.
2
Ask us to delete it
If you can no longer open the app, email us from the address you signed up with. We will confirm the request and delete your account within 30 days.
3
What gets deleted
Deleting your account permanently removes:
- your login, profile, username, and profile photo;
- meal scans, food logs, water, weight, and step history;
- workouts, training plans, personal records, and challenge progress;
- friends, leaderboard entries, chat messages, and AI insights;
- notification settings and device tokens.
This cannot be undone.
4
What may be kept
- Purchase records. Apple and Google keep their own records of subscription payments under their policies. We cannot delete those.
- Backups. Deleted data can remain in our encrypted database backups for up to 30 days, after which the backups are overwritten.
For more on how we handle your data, see our Privacy Policy.